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Status Under Consideration
Workspace Nomad
Created by Guest
Created on Feb 22, 2020

Can new Nomad 'Help \ Report Defect' functionality support custom email address

Nomad v1.0.7 provides a new 'Help \ Report Defect' option.  However this opens a draft email addressed to the HCL Support email address. 

 

I think companies would prefer an application owner/developer (or IT support) investigate the reported defect first to determine if its a data or applicaton design issue before anything gets raised to HCL.

 

Can we have a way to customise the email address used in this functionality?  What would be great is if we could customise the email address on a per application/database basis so that the email can be sent to the appropriate person/team. 

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  • Guest
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    Feb 24, 2020

    This would prevent HCL support from being flooded by unqualified defect reports pertaining applications