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Status Shipped
Workspace Nomad
Categories Nomad (iOS)
Created by Guest
Created on Nov 26, 2020

[iOS] Change authentication method from fingerprint authentication to password authentication in order to change Nomad password.

We can change Nomad password when fingerprint authentication isn't enabled, but we cannot change Nomad password when fingerprint authentication is enabled.

In order to change Nomad password, we'd like to disable Nomad fingerprint authentication.

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  • Admin
    Thomas Hampel
    Apr 28, 2022

    For Nomad Mobile when biometric authentication is enabled the ID file is secured in a way that it does not involve the user's password anymore. If you change the password of the ID file it does not affect the mobile client as they are secured with biometric authentication.

    In simple words : once biometric authentication is enabled, the NotesID on the mobile device does no longer use the Notes password anymore, so changing this (local) password is not applicable.

    So can you please explain why you still expect to change the password of the NotesID file on the mobile device itself?