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Change authentication method from fingerprint authentication to password authentication in order to change Nomad password.

We can change Nomad password when fingerprint authentication isn't enabled, but we cannot change Nomad password when fingerprint authentication is enabled.

In order to change Nomad password, we'd like to disable Nomad fingerprint authentication.

  • Guest
  • Nov 26 2020
  • Needs Clarification
  • Attach files
  • Admin
    Thomas Hampel commented
    28 Apr, 2022 06:56pm

    For Nomad Mobile when biometric authentication is enabled the ID file is secured in a way that it does not involve the user's password anymore. If you change the password of the ID file it does not affect the mobile client as they are secured with biometric authentication.

    In simple words : once biometric authentication is enabled, the NotesID on the mobile device does no longer use the Notes password anymore, so changing this (local) password is not applicable.

    So can you please explain why you still expect to change the password of the NotesID file on the mobile device itself?