#dominoforever | Product Ideas Portal

 

Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

For more information and upcoming events around #dominoforever, please visit our Destination Domino Page

MDM App Configuration fails on BlackBerry UEM V12.11

I am using your recent Nomad_AppConfig.xml for the addtional Setup of the HCL Nomad 1.0.7 iOS app. Any Setup I try in the 'Misc. Settings' is denied with "Invalid Text Format". Example: For notes.ini I enter "TestValue=1234" -> Error, entering just "TestValue" succeeds. Seems that any kind of special characters are not permitted. Thanks for your helping hints! 

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Feb 19 2020
  • Will not implement
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    16 Oct 07:55am

    There is a solution for that:

    Blackberry UEM is, as far as I know, only affected in combination with the Nomad config.xml

    You can contact Blackberry Support and request a SQL Script, with which, as a Workaround, you can put in the values.

    It will be fixed in a future release.

    More information:

    sql query text file "update_appconfig.sql" requested an created within Blackberry Reference ticket 0004998210

    This "update_appconfig.sql" file is a "Work Around" for this issue; not the permanent fix.

    We have opened a ticket with the BlackBerry Development engineering team to resolve this issue permanently.

    For your information, the BlackBerry internal development ticket number is "EMM-145815". I cannot give you a date that this issue will be permanently fixed.

    While this BlackBerry internal development ticket is not visible to you in any way, you can refer to that ticket number (EMM-145815) should you need to contact BlackBerry Support again about this issue.

  • Admin
    Thomas Hampel commented
    20 Feb 09:49am

    This is not a support platform - please open a support ticket for troubleshooting technical issues like this