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When "reply to all", it includes the senders address on the CC field.

As per the article below, the work-around is to delete the email address on the CC field.

LO86436: "REPLY TO ALL" INCLUDES THE SENDERS ADDRESS IN THE CC FIELD

https://support.hcltechsw.com/csm?id=kb_article&sys_id=224746971bdabbc0c48197d58d4bcbc9

  • Guest
  • Jan 20 2021
  • Needs Clarification
  • Attach files
  • Guest commented
    14 May 09:59am

    I think it does not make any sense to send the email to the sender himself, even if real sender is a delegated user. Are there any other mail systems doing so?

  • Guest commented
    12 May 09:36am

    If user is not kept in the CC field, he may loose the track of that mail if delegated user responds, hence by design it's added in the cc field when reply to all is selected.

  • Admin
    Thomas Hampel commented
    20 Jan, 2021 08:47am

    The link referenced in this article does not work.