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For your questions:
1.) do you have SSL enabled for LDAP?
-->No
2.) what is the ticket number for this problem?
-->CS0220107
End user can create LDAP accounts for the LDAP service in the Notes® clients' Personal Address Books.
https://help.hcltechsw.com/domino/12.0.0/admin/conf_settingupclientstousetheldapservice_t.html
So end user want to know if can achieve the same feature on iOS.
2.) what is the ticket number for this problem?
From iOS device,click Settings ->Mail->Accounts,Add Account,select other,click Add LDAP Account,then add the server, user name,password,then click Next button, which prompt: Cannot Connect Using SSL, click Continue,which pop-up below info:
LDAP Account
Unable to verify account information.