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Single user recall action causes confusion on message addressed to multiple users

When an user does recall to one user from a message that has been sent to multiple people and one of them responds to all, it also includes the person who was recalled, bringing confusion and the user thinks that it has been an error and has not received the original message.

For example:

Mary sends a message to John, Peter and Joan.

Mary recalls the message to John.

Only Mary knows that does recalls the message.

Then Peter answers everyone and John gets the reply message.

  • Guest
  • Nov 15 2022
  • No Plans to Implement
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  • Admin
    Thomas Hampel commented
    16 Dec, 2022 11:16am

    No plans to change this behaviour, however please continue to vote for this idea if you think this should be changed.

  • Admin
    Thomas Hampel commented
    15 Dec, 2022 10:33pm
    It works as intended : Peters email is a new mail, with a new message ID. In order to change this we would need to modify the recipient list of every message after it was delivered to Peter and other people.