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Status Needs Clarification
Workspace Domino
Categories General
Created by Guest
Created on Aug 16, 2021

CSM (support): Add option: View Cases - Open Cases

There is no option to view only open cases when you are a customer in CSM. Only My Cases, where the default sort is the creation timestamp.

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  • Guest
    Sep 21, 2021

    @Thomas: Yes, you are right...... in CSM ..... my bad !!

  • Admin
    Thomas Hampel
    Aug 19, 2021

    I assume you are talking about our support portal (CSM), not the software download portal (Flexnet)