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CSM (support): Add option: View Cases - Open Cases

There is no option to view only open cases when you are a customer in CSM. Only My Cases, where the default sort is the creation timestamp.

  • Guest
  • Aug 16 2021
  • Needs clarification
  • Attach files
  • Guest commented
    21 Sep 07:23am

    @Thomas: Yes, you are right...... in CSM ..... my bad !!

  • Admin
    Thomas Hampel commented
    19 Aug 07:56am

    I assume you are talking about our support portal (CSM), not the software download portal (Flexnet)