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Status No Plans to Implement
Workspace Domino
Created by Guest
Created on Aug 8, 2018

Ability to receive immediate notification when email is opened (trought embedded blank pixel sized image)

Ability to embedd zero white pixel hosted in static images on domino server or nsf to get notified each time theimage is retrieve.

Sender get immediate notification when receiver open email (everytime).

Would allow marketing email and cold call

  • Attach files
  • Guest
    Oct 19, 2018

    in some legislatives eg   EU  this might be considered illegal user tracking

  • Admin
    Thomas Hampel
    Aug 16, 2018

    I dont think this is a function we should put into the standard mail product because what you are looking for is a marketing/campaign management solution -- which can be done in form of a Domino application.

  • Guest
    Aug 16, 2018

    Thank you for your answer.

    The goal was to track individual opening of email (Hubspot does that in their CRM solution).
    It is not about being a spammer but to know and follow email in order to make call in the exact moment the email is read.

    Product like Hubspot use it, being very aware not to fall into spammer behaviour.

    Dominique Perarnaud
    ---------------------------------------------- -
    Mov: +34 691847124

    -----"IBM Domino" <> escribió: -----
    Para: <>
    De: "IBM Domino" <>
    Fecha: 10/08/2018 22:05
    Asunto: Thomas Hampel responded to idea IDEAAD-I-85 Ability to receive immediate notification when email is opened (trought embedded blank pixel sized image)

  • Admin
    Thomas Hampel
    Aug 10, 2018

    The 'one-pixel' images will have to be hosted on the internet so that the recipients mail client can load it and access can be tracked. However, the image can not be hosted on the mail server located within a corporate environment that doesn't have a direct internet connection, so a feature like this would not work for most customers. Furthermore loading remote images is considered to be a bad practice as it will allow spamers to track the recipient of a mail. (oh wait, isn't it what you are requesting?) 

    What is possible instead is a Domino application that is internet facing which will handle the sending of mails and the hosting of those one-pixel images. This custom application can be provided with current capabilities of Domino. I don't thin it will be part of the Domino product. 

    As a starting point take a look at this Domino application

  • Guest
    Aug 9, 2018

    Might be possible for Notes Clients, but what about external emails.

  • Guest
    Aug 8, 2018

    Are you tracking activity by individual receivers or are you looking only for total number of times the message was opened?