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Status Under Consideration
Workspace Notes
Created by Guest
Created on Jun 23, 2020

Mailto used Notes client only. It should consider a default mail client instead of only Notes Client.

Customer has a 'Mail To' tag written in Javascript.

This code is in a button on a form which pulls up the email client and opens up a new mail message. When accessing from a Web Browser, clicking on the button opens up the default mail client (Outlook).

However, the customer would like for that mail client (Outlook) to open up when accessing this DB through the Notes Client. No matter how the OS defaults are set, the Notes client tries to launch the Notes mail file.

Steps to Reproduce:

1. Changed Notes' User Preferences to say None for Mail Program.

2. Changed the OS mail default program to Outlook.

3. Checked OS registry to make sure of the following things.

A. HKEY_LOCAL_MACHINE\Software\Clients\Mail = "Default" = Microsoft Outlook

B. HKEY_CLASSES_ROOT\mailto\shell\open\command = (path to Outlook)

4. Used a Javascript "Mail To" to create a mail message from within the Internet.

5. Outlook opens up and creates a new mail message.

6. Used a Javascript "Mail To" button on a form from within Notes and it tries to open the Notes mail file.

Mailto used Notes client only. Not a default mail client.

SPR # JIZO4WHTJW has created as enhancement request

Any Client or browser based Client to open up when accessing this DB through the Notes Client. This should consider the OS defaults.

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  • Guest
    Mar 13, 2022

    Similarly, HCAA trying to launch iNotes for mail instead of the default mail client is a real pain. I think that behaviour is an IBM leftover.