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Mailto used Notes client only. It should consider a default mail client instead of only Notes Client.

Customer has a 'Mail To' tag written in Javascript.

This code is in a button on a form which pulls up the email client and opens up a new mail message. When accessing from a Web Browser, clicking on the button opens up the default mail client (Outlook).

However, the customer would like for that mail client (Outlook) to open up when accessing this DB through the Notes Client. No matter how the OS defaults are set, the Notes client tries to launch the Notes mail file.

Steps to Reproduce:

1. Changed Notes' User Preferences to say None for Mail Program.

2. Changed the OS mail default program to Outlook.

3. Checked OS registry to make sure of the following things.

A. HKEY_LOCAL_MACHINE\Software\Clients\Mail = "Default" = Microsoft Outlook

B. HKEY_CLASSES_ROOT\mailto\shell\open\command = (path to Outlook)

4. Used a Javascript "Mail To" to create a mail message from within the Internet.

5. Outlook opens up and creates a new mail message.

6. Used a Javascript "Mail To" button on a form from within Notes and it tries to open the Notes mail file.


Mailto used Notes client only. Not a default mail client.


SPR # JIZO4WHTJW has created as enhancement request


Any Client or browser based Client to open up when accessing this DB through the Notes Client. This should consider the OS defaults.


  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jun 23 2020
  • Needs review
  • Attach files