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HCL Domino Ideas Portal

Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Status No Plans to Implement
Workspace Notes
Created by Guest
Created on Jul 30, 2020

E-mail not received by to / cc

It has been observed that at times when an e-mail is sent to 2 or more people in the same organization it is not received by all the people. For e.g. xx is sending mail to x and y, ideally both should receive the mail but only one of them receives. As a result x is aware that the mail has been sent to y also but not y due to non-receipt of mail sent by xx. This issue needs to be sorted out on priority.

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    • Guest
      Reply
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      Aug 3, 2020

      Sorry, couldn't resolve the issue.

    • Guest
      Reply
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      Aug 3, 2020

      The issue was escalated with the support, but they couldn't address the issue.

    • Admin
      Thomas Hampel
      Reply
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      Jul 31, 2020

      Emails are not getting lost all of a sudden. There is a reason why UserX can not find the mail. Please work with HCL support to identify the root cause. I'm sure it's not a bug.

    • Guest
      Reply
      |
      Jul 30, 2020

      And why x didn't receive the email ?