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Modification of behavior about auto addition of "*Confidential:" prefix at beginning of Subject

When an email having "Confidential" word anywhere in subject line is replied or forwarded, "*Confidential:" prefix is automatically added at the beginning of subject even when user didn't select “Mark Subject Confidential” in “Delivery Options”.

This is a known issue and below link mentions working as designed.

https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0026543

However, customer wanted to avoid auto addition of "*Confidential:" prefix without user intervention.

Please consider if the behavior can be changed for both English and Japanese templates.

Instead of auto addition of "*Confidential:", the sender should decide whether the subject has to be confidential or not.

  • Guest
  • Nov 23 2020
  • Needs review
  • Attach files