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Mail rule: Send Full copy to


User A send an email to user B. On user B, there exists a mail rule "send Full copy to user A". User A will receive the email send to user B.

By design, who ever sends an email to a user where in a mail rule of send full copy to exists, the listed user/s stated on the rule will receive the mails regardless if it is the same user.
Customer would not want for the user to receive the mail he/she has sent.

  • Guest
  • Feb 22 2021
  • Needs clarification
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  • Admin
    Thomas Hampel commented
    22 Feb 04:11pm

    Sorry I dont understand what you are suggesting.