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Many users want to manage external users in their personal address book.
But current release, "Notes name hierarchy" and "Corporate hierarchy" are not useful for external users, and it lists only last/first name as flat. There is no other column to identify users in there.
The customer expected that the list of addresses by Company name if they choose "Corporate hierarchy" .
Do you really want to >manually< maintain the corporate hierarchy level in your personal mail file ?
In a corporate context administrators can provide a (mobile) directory catalog with all information so that individual users can have this as local replica and the corporate hierarchy is maintained automatically.
If you are looking for an address book to story our external contacts incl. corporate hierarchy, you can also create a new (local) database using the pubnames.ntf template and configure this as your secondary (local) address book.