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Ability of "Reply only once per person" in auto reply agent should work with out any field limitation.

When "Reply only once per person" used in Auto Reply agent, this works only for few days due to the field limiation. Again the user has to disable and enable the agent to work.

  • Guest
  • Jun 4 2021
  • Needs review
  • Attach files
  • Guest commented
    4 Jun 05:38am

    This is causing auto reply email loop problem when the email sender also has auto reply configured. Both sender and recipient keeps replying to each other until the agent is disabled.