A lot of peoples want new features to be implemented in Domino, Notes, Traveler, etc. But some of them are or must exists in third party solutions, like backup, antivirus, supervision, developer and admin tools.
One of the biggest challenge for IBM and HCL is to establish / reinforce their partnerships with vendors of third party solutions, with a communication by them of the full support of Notes/Domino 10 and beyond.
Customers want more players with a real strategy to support Notes/Domino. They must be feel secure, as are IBM's partners as well.