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"From" feature parity with iNotes

Customer has below requirement.

i) There is a mail-in database belonging to a VIP director.

ii) This mail-in database is managed by two different personal assistance: Personal assistance A, and Personal assistance B.

iii) Personal assistance A starts copying the email from his/her own mailbox and save it as draft.

iv) Now Personal assistance A copies that email to Draft of Mail-in-DB.

v) Using Notes client now Personal assistance B opens that email from Draft of Mail-in-DB and sends the email.

vi) It is observed that when email is received at recipient end it shows as email is sent by Personal assistance A instead of Mail-in-DB name.

vii) If same draft email is sent via iNotes from Mail-in-DB by Personal assistance B, then at recipient end it shows the email is sent by Mail-in-DB.

Workaround : User can click on From option and then select Mail-in-DB name.

  • Guest
  • Jul 12 2022
  • Needs Clarification
  • Attach files
  • Admin
    Thomas Hampel commented
    15 Jul 07:47pm

    Are you using iNotes or Verse?

    For Verse we have just shipped the new version 3.0 which includes the ability to choose the sender (=from)