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Status Needs Review
Workspace Notes
Created by Guest
Created on Dec 30, 2022

Notes Basic Client to handle micro disconnection of Data Directory on network share

As a Notes basic client user in a Citrix environment, we have Data Directory in a network share to be able of using multiple servers from the Citrix farm.

One issue seen is that the Notes basic client is unable to deal with slight micro disconnections of the network between Citrix server and the Data Directory in the network share. The Notes client will not recover and must be terminated and restarted to resolve.

Our users have Notes client permanently opened in their Citrix session and they are very affected in case of a network issue.

We need Notes basic client is able to recover after the issue and network connectivity was established again.

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