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Status Needs Review
Workspace Notes
Created by Guest
Created on Aug 18, 2023

Spam button in HCL Notes

Customer would like a spam button in Notes client for external mails that are suspicious. So that it will be flagged and no further spam mail from that external source arrives anymore.

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  • Admin
    Thomas Hampel
    Reply
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    Aug 21, 2023

    What should this button technically do? Given that there is no common definition of hor to report a mail as spam to your 3rd party antispam system.

  • Guest
    Reply
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    Aug 21, 2023

    There's an existing option More - Deliver Sender's Mail to Junk that may be of use


  • Guest
    Reply
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    Aug 20, 2023

    Given there is not just one way to detect and block SPAM, this would need to be more general way to implement reporting.

    There should be a way to send the message as is to a special database for further analysis by and admin.
    Then this database needs to implement the right intengration for the anti-spam solution in place.

    From user perspective this is a very valid and important request and I agree there should be an user interface that would be the same for every customer, but end up in a completely different action at the anti-spam solution of choice.


  • Guest
    Reply
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    Aug 18, 2023

    I'd think this is something more general a request for a button to add a mail rule for all mails from this source to go into a folder (the user to select which one) and leave it to the user to actually delete regulary or do whatever else with those mails)? - such a more general aproach would get my vote.