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Deleted folders should be restorable from Trash

When a user accidentally deletes a folder (or a folder structure), the deleted folder item should be restorable from Trash by the user.

A restored folder (or folder structure) should of course contain all the mail items.

Currently, the restore process for this scenario consumes an inappropriately large amount of time from a skilled Domino administrator.


[Toni Feric, Belsoft Collaboration]

  • Guest
  • Jul 16 2018
  • Assessment
  • Attach files
  • Guest commented
    23 Sep, 2020 01:24pm

    @Previous Commenter: One of the key points of this idea is the premise of immediate user-level self-service restore.

    As far as I understand, SecurTrac needs to be operated by an administrator, which requires users to open incidents with support.

    [Toni Feric, Belsoft Collaboration]

  • Guest commented
    11 Sep, 2020 10:00am

    Check out SecurTrac. You can easily restore deteled folder and its email content back to the way it was at the time that the folder was deleted.


  • Guest commented
    31 Jan, 2020 09:48am

    When Domino Mail is used as a SaaS cloud product, this self-service data recovery feature is mandatory.

    Otherwise the TCO may be too unpredictable.

    [Toni Feric, Belsoft Collaboration]

  • Guest commented
    25 Jan, 2020 12:16pm

    Yes I agree 100%! this is important for many customer environments.
    Not that I understand why people are deleting folders all the time and afterwards figure out this was wrong.. LOL

    This is the number one reason for all restores! This would help end-users, reduce helpdesk calls and sometimes complicated restore procedures ..

    Having a undo journal for folder move/rename would be also very useful  ;-)
    That's the second reason for a restore and even harder to resolve!

    For the folder restore, we came up with an idea to make restores easier:




    I added it to my backup application and described a straightforward way with out of the box tools.


    [ Daniel Nashed / HCL Grandmaster /  http://blog.nashcom.de ]


  • Guest commented
    30 Jan, 2019 03:33pm

    i think i submitted this but if not, it is exactly what we need, all the time.

  • Guest commented
    28 Nov, 2018 12:07pm

    You have my vote as well. It's an pretty usefull idea and we lose a huge amount of time restoring everything, piece by piece.

  • Guest commented
    28 Nov, 2018 11:51am

    he recovery of folders deleted by Users is a Nightmare indeed and a common reuqest from Users.

    A Soft Deletion or an option to roll back Mailfiles when using Transaction Logging would be highly apreciated.

  • Guest commented
    31 Oct, 2018 12:23pm

    Yes , this is an issue by us too, specially when customer  (end  user) does not understand why it is straight forward restore it. Some say change then to another app. ja, laborious!

  • Guest commented
    11 Oct, 2018 08:59pm

    Customer NEW STETIC Needs this Function 

  • Guest commented
    21 Sep, 2018 06:42am

    Yes, this is an issue which is not easy to communicate to a customer. It happens quite often and the customers never understand why a restore is not that simple.

  • Guest commented
    2 Aug, 2018 11:25am

    This i a big issue with our company to. You have our vote. We see all kind of simular issues with people who are dragging and dropping with folders an they sometimes just seem to disappear. To get the structure back we have to do all kind of restore requests and drag and drop folders. It is very time consuming work, especially with large mail databases or nested folders.

    If it is not possible to restore the folders than please do something with the tags. Save the tags in the document itself, we can make views than. Let's say, save a tag called 'Last Know Folder' or someting like that

  • Guest commented
    18 Jul, 2018 10:12am

    You have my vote because this would make the majority of backup restores obsolete. Shouldn't be too hard to implement, because the refences of contained documents are stored in a folder's properties.