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Status Needs Review
Workspace Notes
Created by Guest
Created on Nov 23, 2018

Notes Client Archiving should MOVE to Archive DB and NOT MOVE to Trash Folder

Hi Team,


Please add a feature in Archive Criteria to MOVE the emails from the Mail File to Archive Database instead of Moving a copy of Archived emails in the Trash. The purpose of Archiving is to free up and backup the emails and no need to delete those Archive emails in the Trash.

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  • Guest
    Nov 23, 2018

    That's odd, I have done multiple manual archiving in the past and they always move to the archive DB. I never have archive documents end in Trash. Can you tell us how to reproduce your issue ? 

    Tinus Riyanto - Prisma Global Solusi