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Status Under Consideration
Workspace Notes
Created by Guest
Created on Dec 12, 2018

"Enable reply/Forward Mime" Feature not working as expected: red box appears & format lost.

Issues reported with the "Enable reply/Forward Mime" feature. This feature is enabled in the File - Preferences - Basic notes Client Configuration - Additional Options.( Reported by Case TS001489602 )

This behaviour is seen in Notes 9 and Notes 10.  

The user can edit the original message when this preference is set, however the image / text loses format and the image appears as a red box. 

When the preference is set, you see a message when you try to Reply / Forward a mail :  

"You have enabled the use of an embedded browser to show a read only version of the original message on Reply/Forward of a MIME message. 

Use Control + Shift to override this behaviour when clicking reply or forward" 

So when a user tries to forward or reply, pressing Control + Shift when pressing the Forward / Reply - this will then allow the user to edit the message.  

However, the image / text loses format and the image appears as a red box. Also the end user can move the frame, causing confusion and again formatting is inconsistent. 

Reported that the use of CTRL + SHIFT is not user friendly and this new function is built very badly .   

 

 

  • Attach files
  • Guest
    Reply
    |
    Nov 19, 2020

    I have seen this behaviour as well and I find it hugely irritating as most of my emails come from others who are using a variety of email systems that are not Notes-based. MIME formatting for replies and forwards is important for clear communication with these others. Can't this be fixed?

  • Guest
    Reply
    |
    Aug 6, 2019

    Also doesn't work w/ HTTPS newsletters (MIME) forwarded when image targets are SNI.