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Provide Sametime Chat and Meetings Office Integration Feature support on 64-bit Windows 10 with 64-bit MSOffice 2016

Presently Sametime Office Integration (OI) Feature is not supported on 64-bit MSOffice 2010/2013/2016 even though the Sametime Connect Client IS SUPPORTED on 64-bit Windows 10. MEMORIAL HERMANN HEALTH SYSTEM is scheduled to deploy Windows 10 to tens of thousands of PC's in our organization in the next few months. Deployment must be completed by Q4 2019 due to end of support for Windows 7 in early 2020.

The Office Integration features are very important to our users. They have been using Sametime Chat and Meetings for the past 4-5 years and have become reliant on the seamless status updates and meeting alerts that are provided by the OI Feature. In addition, most users send their Chat History to Outlook so they only have to search in one place for conversations, whether IM or email.

  • Guest
  • May 7 2019
  • Needs review
  • Attach files
  • Guest commented
    23 May, 2019 03:41pm

    Author: I modified the title and first paragraph to more accurately describe the request and what is and is not supported.

  • Guest commented
    22 May, 2019 08:38pm

    Working with MHHS we have realized that both Office 2016 and Windows 10 are indeed supported. We needed to reference the ST 9.0.1FP1 requirements - beneath 'Supported Software' to see this:

    IBM Sametime Complete 9.0.1 Detailed System Requirements

    However, HMMS would like 64-bit MS Office Integration - where - if we click View icon for each MS Office 2010/2013/0216 - we are seeing "Only Microsoft Office 32bit supported".

    64-bit MS Office Integration is what MHHS would like to see supported.