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As I remember back in the day, IBM had a fax gateway product that sat on Domino which allowed Notes users to email to a @fax domain, with DDI numbers allocated to users, they could also receive faxes. Would be awesome if we could do similar for @whatsapp to enable send and receive from email, (if Sametime integration not an option).
Also, as we're talking about integration of Sametime, would you consider investigating a link between Sametime and MS Teams so that Notes Sametime users could chat with our MS teams users (we use both) and also where enabled external users of Teams chats...
Kind regards
Kevin Lee