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Status No Plans to Implement
Workspace Sametime
Categories Meetings
Created by Guest
Created on Mar 17, 2021

TCP configuration as default instead of UDP or dynamically take-over for media stream connection

As most enterprise firewall reject UDP access, many customers and partners reported Sametime Meetings is useless, while they can use Teams Meeting and zoom meeting.


I know "Sametime Meetings: Enable TCP support for Audio and Video streams".(https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0087176)

This must be set as default or dynamically take over UDP.

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  • Admin
    Trevor Tallackson
    Reply
    |
    Dec 22, 2023

    TCP can be configured, but not as the default over UDP or fall back. To avoid secure networks blocking UDP, deploy a TURN server which in 12.0.2 can be installed with Sametime thru managed charts.

  • Guest
    Reply
    |
    Feb 9, 2023

    Perhaps not by default, but we need to have all information to configure Audio Video streams on TCP with another IP. Some customers block all traffic other than 443. So we need to have the ability to configuration Sametime Meeting in 443 and Audio Video Streams in 433 too (in different IP).

  • Guest
    Reply
    |
    Apr 13, 2021

    I vote for: Use the more efficient UDP as default and always enable the TCP fallback option during installation.