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Support for file transfer from Sametime Web client chat to Mobile (iOS) client chat

Unable to transfer file to Mobile (iOS) client from the Web client.

When a user (web client) tries to send a file to a Sametime mobile client, he gets an error saying the target user has cancelled the transfer.

Error message which states:

File transfer - cancel

Send file: XYZ

Status: Receiver has cancelled the File Transfer.

Mobile Clients do not support file transfer at this time. But this support feature should be addressed in a future release.

  • Guest
  • Jun 3 2021
  • Needs review
  • Attach files
  • Guest commented
    18 Jun 01:44pm

    This issue is important to resolution as it impacts multiple users.