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Status Already Exists
Workspace Sametime
Categories Mobile (iOS)
Created by Guest
Created on Jun 3, 2021

Support for file transfer from Sametime Web client chat to Mobile (iOS) client chat

Unable to transfer file to Mobile (iOS) client from the Web client.

When a user (web client) tries to send a file to a Sametime mobile client, he gets an error saying the target user has cancelled the transfer.

Error message which states:

File transfer - cancel

Send file: XYZ

Status: Receiver has cancelled the File Transfer.

Mobile Clients do not support file transfer at this time. But this support feature should be addressed in a future release.

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  • Admin
    Trevor Tallackson
    Dec 21, 2023

    FT between web and mobile clients is fully supported. If receiving an error, please open a support case for review. Thanks

  • Guest
    Jun 18, 2021

    This issue is important to resolution as it impacts multiple users.