#dominoforever | Product Ideas Portal

Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Sametime IVR Chat Service

Many customers use chat to collaborate with their customers on B2C websites to help their customers make a purchase decision. Today chat programs also have the use of Bot chat and AI Integration to satisfy more customers.

  • Guest
  • Sep 7 2018
  • Needs Review
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  • Guest commented
    15 Mar, 2022 08:11pm

    While HCL considers this, there is a Java based SDK from Sametime 9 with is still working. With this one can build you own Chat Bot. Feel free to contact me to hear more: Carsten.Gericke@ilink.de.