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Reopening this request for investigation. CONVOMAP_MAX_DAYS controls the conversation histories available (on the left), not the chat history a user can scroll back in a chat to view.
This option is available. As mentioned, CLI__ChatLogging__CL_MONGO_HISTORY_TTL sets the time to live on the server, but setting STI__convomap__CONVOMAP_MAX_DAYS controls the chat history provided/displayed on the clients. The above parameters are for Docker. For more information see: https://help.hcltechsw.com/sametime/1201/admin/update_ttl_index.html
Open a support case for help on setting these values. Thanks!