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Status Under Consideration
Workspace Sametime
Categories Chat
Created by Guest
Created on Jun 24, 2022

Sametime Webchat: better notification for new messages

In the Sametime Webchat on Edge, if I get a new message in an existing chat, I have only the option for banner / sound. The banner works, but if I don't see this banner instantly, I don't know that there is a new message. I have to go to the Win-notification center to see all banners for every message. Than i have to close all banners with an x. That is not effectively.

So I would prefer a notofication in the Win taskbar like in the Sametime client which is integrated in the Notes client - a colored "HCL Sametime Chat" - button (in my settings this is orange than). Not flashing, only colored.

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  • Admin
    Trevor Tallackson
    Sep 29, 2023

    This is a browser limitation we need to consider. By installing the PWA client we have a task bar notification badge.