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HCL Domino Ideas Portal

Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Status Needs Review
Workspace Sametime
Created by Guest
Created on Jun 21, 2024

Sametime Client: add customizable Link to create a Helpdesk ticket

When you discover an issue while working with the sametime client (embedded, standalone, over a browser or via mobile app), there should be a quicklink to generate a support case (f.e. in the help section).

Using these function curren User, Systemdata, and session logs should be collected and transmittet to a customizable Helpdesk system.
f.e. creating an e-mail messag to support@acme.com.


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  • Guest
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    Jun 26, 2024

    For the upcoming browser client i would like to see the option to add multiple custom links to the vertical nav bar (see attached screenshot).