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Status Already Exists
Workspace Sametime
Categories Chat
Created by Guest
Created on Nov 27, 2018

Allow copy and paste from third party vendors

Customer upgraded her Windows OS to level 1809 and installed the Windows Snip and Sketch tool. The Snip and Sketch application is not able to paste screen captures into Sametime. Customer is requesting Third party vendors the ability to copy and paste into a Sametime Chat window

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    • Admin
      Trevor Tallackson
      Reply
      |
      Dec 20, 2023

      This is actually considered a defect we are prioritizing a fix for.
      https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0105976
      You can open a support case and reference this article to add support for this fix.

      Marking this idea as "Already Exists" as it is supported and should work correctly.

    • Guest
      Reply
      |
      Jul 10, 2019

      Another person checking in with a need for this feature.

    • Guest
      Reply
      |
      Apr 4, 2019

       

      TS002050654 - Notes901fp10if6/Sametime: screenshots from "Ausschneiden und skizzieren" cannot be copied into Sametime

       

    • Admin
      Thomas Hampel
      Reply
      |
      Dec 1, 2018

      Have you opened a PMR for this issue? Is it possible to post screenshots from other applications? Are you using the Sametime Entry version where richtext chat is disabled?