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Status Under Consideration
Workspace Traveler
Created by Guest
Created on Jan 9, 2020

Option to reset all devices at one time

It would be great to have the option to reset all devices for all users listed in the LotusTraveler.NSF by running the command

tell traveler reset * *

When figuring this out maybe there´s a way to only reset Android or iOS devices by running 

te traveler reset Android* * or

te traveler reset iOS* *

  • Attach files
  • Guest
    Reply
    |
    Jan 9, 2020

    Hi Thomas, currently there are some discussions about Android devices running Verse 10.0.13.0 that cannot sync calendar entries after upgrading the Traveler Server to V11.

    https://support.hcltechsw.com/community?id=community_question&sys_id=f73c34cc1bde005477761fc58d4bcb1c )

     

    A reset of those devices helps to get rid of this issue, but at the moment you have to reset each device by hand and you don´t have the ability to reset all devices at once.

  • Admin
    Thomas Hampel
    Reply
    |
    Jan 9, 2020

    Can you please explain more ? In which situation would you need to reset all devices at once?