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The html summary text can't be displayed in view correclty

The message was generated by SharedPoint application. When receive it from HCL Verse on Andriod device.

The summary text of the message display html code from inbox view, it likes:

<!DOCTYPE html PUBLIC “xxxxxx”>

But on iOS, it will display correctly,it likes:

Here are the files xxx shared with you

From Verse on-Premise(VOP), it is same with Android deive. But customer install the third mail client, for example 163 mailbox, it can display the html summary data.

So please consider to fix this problem in the future release.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Apr 27 2020
  • Needs review
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    2 May 12:05pm

    For emails that are MIME multipart/alternative that have a text/plain alternative part and a text/html alternative part, Traveler uses the contents of the text/plain part for the summary data. In this case, SharePoint is generating the email incorrectly: the text/plain part contains HTML. I suggest you contact the SharePoint development team to request a fix from them.