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Status Under Consideration
Workspace Traveler
Created by Guest
Created on Apr 27, 2020

The html summary text can't be displayed in view correclty

The message was generated by SharedPoint application. When receive it from HCL Verse on Andriod device.

The summary text of the message display html code from inbox view, it likes:

<!DOCTYPE html PUBLIC “xxxxxx”>

But on iOS, it will display correctly,it likes:

Here are the files xxx shared with you

From Verse on-Premise(VOP), it is same with Android deive. But customer install the third mail client, for example 163 mailbox, it can display the html summary data.

So please consider to fix this problem in the future release.

  • Attach files
  • Guest
    May 2, 2020

    For emails that are MIME multipart/alternative that have a text/plain alternative part and a text/html alternative part, Traveler uses the contents of the text/plain part for the summary data. In this case, SharePoint is generating the email incorrectly: the text/plain part contains HTML. I suggest you contact the SharePoint development team to request a fix from them.