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Status Already Exists
Workspace Traveler
Created by Guest
Created on Sep 21, 2020

Setting up of Verse for iOS on iOS14 shows error message

When initial setup of Verse for iOS on iPhone iOS14, the following dialog will be shown.

"Verse" would like to find and connect to devices on your local network.

In the dialog, a user will select "OK", then the error message "Account Setup Failed" will be shown.

Although he can close the error message by clicking "OK" and proceed the setup, the error message should not be shown to avoid user confusion.

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  • Admin
    Analyn Policarpio
    Reply
    |
    Oct 4, 2024

    Thank you for bringing this to our attention. Since this issue appears to be an isolated case and we haven't received similar reports from other customers, we believe this may already be resolved. However, we’ll continue to monitor the situation and appreciate your feedback.