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Status Shipped
Workspace Traveler
Created by Guest
Created on Sep 29, 2021

The ability to configure the error message from Traveler with an encrypted message.

Currently, if a user attempts to open a Notes encrypted message using Apple's mail app (iOS native mail application) they are presented with an error that reads:

"This document is encrypted and requires either the use of Notes, iNotes, or the Verse web client to view the content, or view this message on your device using Traveler Companion. If Traveler Companion is not yet installed, download and install it from the app store."

We would like to be able to customize this message since we are not able to support the Companion application. In this case we are looking for something like: "This document is encrypted and requires either the use of HCL Notes (desktop app), HCL Verse (web), or the HCL Verse mobile app (available via the <customername> app store.)"

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  • Guest
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    Nov 29, 2022

    Shipped in 12.0.2. Please refer to the following documentation.

    https://help.hcltechsw.com/traveler/12.0.2/whatsnew_1202.html

11 MERGED

If user get an encrypted email on ios native mail app we want to alter the message from : "This email is encrypted install companion app" to "Open this email in Verse App"

Merged
If user get an encrypted email on ios native mail app we want to alter the message from : "This email is encryped install companion app" to "Open this email in Verse App"
about 3 years ago in Traveler 0 Shipped