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Status Already Exists
Workspace Traveler
Created by Guest
Created on Oct 28, 2021

Traveler server should notify administrators when the devices stop syncing that server

Currently administrator needs to monitor the Traveler server to check if the devices are syncing properly and what is status of the server. So there is a feature request to send mail to administrator when devices stp syncing from the Traveler server or becomes very slow in syncing so that administrator can take necessary actions.

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  • Guest
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    Feb 24, 2022

    There are several existing options for monitoring Traveler. Both of these were used with the Traveler service when it was running in the IBM Connections Cloud:

    1) Monitoring Domino/Traveler statistics by a 3rd party service. Domino supports the exporting of statistics to a third party service: https://help.hcltechsw.com/domino/12.0.0/admin/stats_publish_ext.html . Traveler stats are documented here: https://help.hcltechsw.com/traveler/12.0.0/statistics.html. Typically 3rd party services allow you to set monitoring rules when certain statistics meet some threshold (and alert via email, text). For example, a key stat that we used in the cloud was number of threads waiting on a db connection over a 5 minute period. In an HA environment, a backup on getting a db connection indicates an environment issue that will cause all syncs to start failing.

    2) Use the endpoint <Traveler endpoint>?action=getStatus

    The getstatus request returns a "traveler available" or "traveler not available". It does sufficient checking of Traveler's features for the authenticated user to determine if the server is functioning or not. Its useful to determine a server down scenario when Domino itself may be functioning.