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Status Already Exists
Workspace Traveler
Created by Guest
Created on Nov 23, 2022

Need remove attachment icon if forwarded mail selected "Don't Include" attachment from HCL Verse

Reproduced steps: (UserA,B,C in one Domino domain)

1.UserA sent one mail to UserB from HCL Notes client , added one pdf attachment.

2.UserB opened the mail from HCL Verse 12.0.3, then forwarded the mail to UserC, and selected "Don't Include" attachment, Sent it, opened the mail from the Sent folder, it show:

(See attached file: AttachmentName.pdf)

It should prompt: [Attachment "AttachmentName.pdf" deleted by] or remove the text"(See attached file:AttachmentName.pdf)"

3.UserC opened the mail from HCL Notes client, it show the pdf attachment icon.

It should not display attachment icon. Or it should prompt [Attachment "AttachmentName.pdf" deleted by]

UserC clicked the attachment icon, it prompt: Notes item not found.

Or prompt: Invalid From ($BODY is not rich text)

If remove the attachment icon, which could not cause this error.

UserC opened the mail from HCL Verse, it show:

(See attached file AttachmentName.pdf),

It should prompt: [Attachment "AttachmentName.pdf" deleted by] or remove the text"(See attached file:AttachmentName.pdf)"

Notes: If using the notes client to forward the mail without attachment in the step2, it doesn't show the attachment icon, it show:

[ Attachment "AttachmentName.pdf" deleted by UserB/OU/O]

  • Attach files
  • Admin
    Analyn Policarpio
    Sep 15, 2023

    The fix is planned to be included in HCL Traveler 14.0. A hotfix already exists for 12.0.2, please contact Support to obtain it. Marking this as 'already exists'.

  • Admin
    Analyn Policarpio
    Aug 7, 2023

    Does this happen in the current version of Verse 12.0.23?

    Please provide the support case reference, as this is not a new feature but a defect and should be reported through support.

    2 replies
  • Guest
    Mar 3, 2023

    Please follow up the issue as soon as possible