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Status No Plans to Implement
Workspace Traveler
Created by Guest
Created on Oct 26, 2023

iOS native mail configure traveler account:Should group of mail messages in Unread folder

  1. Configured two accounts on iOS native mail client, one is user1 with Traveler email address, the other is user2 with internet email address.

  2. Enabled "Organize by Thread" on iOS Settings - Mail.

  3. User3 sent one mail message both to user1 and user2.

  4. Then check the "Unread" folder under Mailbox, the two mail messages can not be grouped(aggregation).

If configure two Traveler internal accounts or two internet accounts(for example: outlook & gmail & icloud), then the two mail messages under "Unread" folder can be grouped.
So please consider to enhance the compatibility of traveler internal account on iOS native mail client.

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  • Admin
    Thomas Hampel
    Nov 8, 2023

    This is Apple/iOS Mail behavior and not something that Traveler can control.