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Status Under Consideration
Workspace Traveler
Categories Documentation
Created by Guest
Created on Jun 25, 2024

Documentation on how to use HCL Verse application connected via mobileiron sentry appliance.

This is request to clarify general support issues and suitable documentation on how to use HCL Verse application with HCL Traveler Servers connected via mobileiron sentry appliance.

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  • Guest
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    Jun 26, 2024

    I'll appreciate this.

    We need two parts to consider here.

    1st on mobileiron
    - how to configure sentry server to safely communitcate with the traveler server.
    In case sentry service is in use, you need to add a hosts entry on the sentry server to connect Mobile Devices to the traveler server. f.e. mobil.acme.com => 10.20.30.40
    - how to configure mobiledevice profiles to be used for HCL Verse APP, Nativ Mail-APP or mobileirons mobile+ app
    - how to setup authentication, classical using User and Password or using certificate based authentication.

    2nd on Traveler
    - how to configure serverdocument (Traveler Tab)
    - how to configure WebSite Documents
    - opt. additionan NTS Notes.ini Parameters to adjust this environment.

    And finally in case a Firewall and/or a Reverse Proxy is in place between Sentry and Traveler, how to configure them as well.