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Both on Verse for iOS and Verse for Android
Note: The Traveler server is internal used, all users have no internet address.
Steps:
1. When create a new memo, focus on TO field, input person, the name lookup list some users.
2. They display as:
user
cn=user/o=organization
3. Customer hope to display as:
user
user/organization
We ever tried to add the parameters in traveler's notes.ini file, but it can't realize the exception.
NTS_ADDRESSCACHE_ENCODING_ENABLED_AS=false
NTS_TRAVELER_AS_LOOKUP_SERVER = true
Did you try Traveler 10.0.1FP2 https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0072728
It's fixed for Mail-In and Group. Maybe also for users.