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Status No Plans to Implement
Workspace Verse
Categories Mobile (iOS)
Created by Guest
Created on Oct 15, 2018

OpenIn Functionality for Contacts, to use and dial phone numbers within 3rd party apps like Equinox

Native iOS Contacts support an OpenIn Functionality and we would like to have this function also within IBM Verse:

1. Within Contacts select "Call/Anrufen"
2. Select "Avaya Equinox"
3. Select Number to Call
4. After that, the number will be delivered to Avaya Equinox
5. With "Call/Anrufen" the call will be initiated
6. The iOS Contact App recorded that this call was initiated by Avaya Equinox
7. The Symbol "Call/Anrufen" is preallocated

There is no automatic copy/import of the contact, the data from the ios contact app will be deliverd to Avaya Equinox.

The Request is, that this should be also available within IBM Verse with the prerequiste Equinox is installed as "managed app".

  • Attach files
  • Guest
    Reply
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    Dec 8, 2023

    We have been looking at deploying outlook as integration already exists with that client and Avaya tools. So it still is a need we are just looking for alternative ways to do it now.

  • Admin
    Analyn Policarpio
    Reply
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    May 5, 2023

    Verse mobile on iOS will offer to use any application that has registered itself in iOS as being able to dial a phone number. We have tested this with Skype and when we clicked on a phone number in the contacts we get a choice of either dialing the number or sending the number to Skype. As we don't have access to Avaya Equinox, we would not be able to tell if that would be possible or not. We suggest that you test this for your self.

    Marking as no plans to implement. However, if this still important to others please continue to vote for this idea.

  • Guest
    Reply
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    Mar 17, 2023

    We are moving our entire infrastructure to Avaya equinox and spaces for video conferencing. Would be great to have integration natively into those tools from the client.

  • Admin
    Analyn Policarpio
    Reply
    |
    Mar 17, 2023

    Is this still a requirement?

  • Guest
    Reply
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    Dec 14, 2020

    being that we are standardizing with equonix for all our voip and VC meetings it would be nice to have the integration into lotus as well. Out instant messaging functionality is also going to equinox so for us it would be even better to integrate with equinox.