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Encrypted mail sent to any any group(external or internal) mail-ID through IBM Verse throw error.

While sending encrypted mail to any group (external or internal)  mail-ID through IBM Verse app on Iphone, error appears that "Lotus Notes Traveler - Encryption Failed. Your mail with subject "<random>" sent from your device was not delivered.This message has been saved to your drafts folder. The failure(s) are : No public encryption key was found in the Domino directory for <recipient email ID(group mail id)>"

The same behavior is not observed when done through Verse browser on any PC/laptop.

Below are the test results -->

Sending possible to internal group address through PC --> possible

Sending possible to external address through PC --> possible (mail will become unencrypted)

Sending possible to internal group address through mobile --> not possible (error  appears)

Sending possible to external address through mobile --> not possible (error appears)

This limitation is mentioned in Product details. We wish to improve this.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Mar 27 2019
  • Needs review
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