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Single click to download attachment on HCL Verse while accessing through Mac Os/iOS

Currently, To download an attachment in HCL Verse we have to click twice on the attachment when accessing through Mac OS/iOS. Please provide feature to download attachment in single click. For desktop browser, attachment is opening in a single click.

  • Guest
  • Feb 1 2022
  • Already Exists
  • Attach files
  • Guest commented
    10 Feb 09:21am

    While testing the behavior on iPad, I can notice that if the attachment is a text file (.txt extension) then view or download option appears after two touch/click.

    However, for most of the file types like pdf, excel, docx etc, view or download option appears in a single touch/click.

  • Admin
    Thomas Hampel commented
    7 Feb 09:18am

    It already is a single click only.

    MacOS: Just click the download icon - depending on your Browser configuration the download will start or will prompt for a folder location where to store the file.

    iOS : just click the download icon and it will download the file so that it is locally available on the device. The download is not shared with other applications at this point of time for security reasons.