User got one mail with attachments, he/she click forward option from HCL Verse, which pop-up below info:
Include attachments from original message?
If click the "Include" option then sent the mail, the mail can forward with attachment.
If click the "Don't Include" option then sent the mail, the mail can forward without attachment.
But when User click the Reply or Reply to all options for the same mail message, which don't pop-up this prompt info.
The receiver got the mail message, It could not contain the attachments.
More and more customers need Reply/Reply to all mail with attachments, and can see the same prompt info as Forward option.