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Status Shipped
Workspace Verse
Categories Verse on Premises
Created by Guest
Created on Oct 4, 2023

show server name when Verse is in cluster

When Verse is installed in a cluster there is no way to know on which server the user is accessing the mail. This is possible in iNotes.

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    • Guest
      Reply
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      Feb 8, 2024

      Thanks Tim!

    • Admin
      Timothy Clark
      Reply
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      Feb 8, 2024

      This is due to be delivered in Verse 3.2.1 (Late March 24)

    • Guest
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      Oct 26, 2023

      I am the original requester and the idea came to a customer of mine. They use iNotes so the user always knows which server is using and in case of issue can tell to IT dept which server is affected.

      Tim's proposal is good, if it can be done quickly without taking ages to redo the main UI, the customer will be happy with this

    • Guest
      Reply
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      Oct 26, 2023

      The original requester would have to respond.

      From my experience as a business partner and HCL MSP:

      Yes, I think it's ok to "hide" this information from the main screen, yet it's important enough to have it somewhere easily accessible.

    • Admin
      Timothy Clark
      Reply
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      Oct 26, 2023

      So could I put this in a menu options, like About Verse, and show the Domino server name there?
      Just don't want to put it on the main screen and try to rearrange the UI dramatically. That will take ages to get into the product.

    • Guest
      Reply
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      Oct 26, 2023

      @Tim

      I'm a supporter of this idea.

      I've seen this requirement occasionally come up when users are having a problem, and they talk to IT support. They may need to know which server they are on.

      E.g one server may have bad performance whilst the other is unaffected.

    • Guest
      Reply
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      Oct 26, 2023

      It is important for users to know on which server but it is especially important for admins who work without client notes...

    • Admin
      Timothy Clark
      Reply
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      Oct 26, 2023

      Why is this important to the user?