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Status No Plans to Implement
Workspace Verse
Categories Verse on Premises
Created by Guest
Created on Feb 22, 2024

Open more account on Desktop with same browser

In other sistem example Gmail the user can open more account on browser Edge,Chrome,Firefox.

In Verse if the user login with the userA and open new tab login userB this operations is not possible because the browser other tab open Verse logging for userA

  • Attach files
  • Guest
    Reply
    |
    Mar 5, 2024

    It's unfortunate because we have users who access multiple mailboxes with Verse (e.g. personal mailbox, department mailbox) and to do this we had to create links with different profile options.

    Delegation doesn't completely solve the problem. It would have been nice to be able to open multiple email accounts like Gmail

  • Admin
    Timothy Clark
    Reply
    |
    Mar 5, 2024

    This is not something that we will pursue with Verse.

  • Guest
    Reply
    |
    Mar 5, 2024

    Hi Timothy,

    Yes, I know that you can access by delegation.

    But the idea is to simultaneously access multiple email accounts on the same browser as is done on Gmail

  • Admin
    Timothy Clark
    Reply
    |
    Mar 5, 2024

    This is possible. If the user has access to another mail file through the ACL or delegation then they can add that mail file to their Verse client using this button in the top right of the screen.

    They can then search for any mail file that they have access too in the search bar.


    If they click on one of the mail files they have access to, it opens in a new tab in the same browser window.

    That is why I closed this as "Already Exists".


    It is not possible to allow the user to open one tab and then type in the same url and open another tab in another mail file. This relies on the signed in user having a mail file in their person record and Verse will open that mail file only.

  • Guest
    Reply
    |
    Feb 27, 2024

    I have open Case on HCL CS0490838.

    This functionality is not exist

  • Guest
    Reply
    |
    Feb 26, 2024

    The user can use different account only App Android with traveler 14.

    In the Desktop PC the user can't open two different account in same browser but can open two account or in Delegate mode or in private mode.

    In Gmail for example I can open in browser in sametime open two different account.