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Status Under Consideration
Workspace Domino
Created by Guest
Created on Sep 11, 2020

"Unable to read rollover values from view.Vault 'CN= XX/OU= XXX/O=XXXX'. User '/ID Vault'."

The customer sees errors" Unable to read rollover values from view. Vault 'CN=XX/OU=XXX/O=XXXX'. User '/ID" being logged into the DDM.nsf throughout the day, for several users.

During Vault sync, the Domino server checks if the user is in the middle of key rollover and looks for these items on the user Vault entry.

"ActiveKeyWidth", "ActiveKeyCreated", "PublicKeyHash", "KeyGenState", "LastCertReq", "AliasHash".

If the code does not find them then it logs a message that the rollover values were not read. It is not a critical message - just informative that the user is not currently in the process of key rollover.

Domino is working as currently designed. However, we would request to limit the trace message, as Customer sees these message getting logged throughout the day & suspect there is a problem.

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  • Guest
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    Nov 25, 2020

    Agree. It is especially very annoying as this quite "normal" message triggers a "failure" severity via events4.