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For support expeditition: Introduce a "Tell Domino PMR" similar to "Tell Traveler PMR" and set default debugging options

Historically, out of the box installs of IBM Domino was missing pertinent debugging options on by default needed by support, so the first time a server might NSD one only was told by IBM Support Staff something like 'unfortunately, the debugging was not on'. So (1) see that all the recommended default debugging is on from the start.

(2) the Tell Traveler PMR option is great. Let's get that into Domino as well so that for support the files/nsds, etc. are easier to transfer up to the support staff.

Guest
Aug 6 2018
Likely to implement

Domino / Administration

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Send Crash data to IBM in an instant Merged

I worked before in IBM Domino L2 Support and one problem that I notice is that customers don't open a Case (Known as PMR before), when they experience a server outage. Then this would happen for a course of a week or a month or few months and most...

Created 31 Oct 04:33am

Domino / Reporting & Analytics

3 Likely to implement