HCL Domino Ideas Portal

Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

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Status Shipped
Workspace Domino
Categories Reporting & Analytics
Created by Guest
Created on Oct 31, 2018

RELATED IDEAS

Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit DOMINO-I-205 For support expeditition: Introduce a "Tell Domino PMR" similar to "Tell Traveler PMR" and set default debugging options.

Send Crash data to IBM in an instant Merged

I worked before in IBM Domino L2 Support and one problem that I notice is that customers don't open a Case (Known as PMR before), when they experience a server outage. Then this would happen for a course of a week or a month or few months and most of the times I've encountered, they would open a ticket when it is already crashing every hour during their business. It's not only causing a panic within the organization but also with the Support. Creating a collection or a database of Log files that is listed and an option if they want to open a case or upload the files to an existing case. This saves time, effort and money of the company and this also saves time and effort from the Support team.

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