Skip to Main Content
HCL Domino Ideas Portal

Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

For more information and upcoming events around #dominoforever, please visit our Destination Domino Page

When NRPC network connection lost, Notes/Domino need to handle it more quickly

Notes/Domino NRPC connections (on port 1352) are usually persistent. In some environment, Firewall or other devices will kill the connection after it idle for a certain period of time. In such case Notes/Domino is not aware of the connection lost. It will try to re-use the connection with many retries. The retries will take a few minutes until Notes/Domino reports "Network operation did not complete in a reasonable amount of time".

To handle such situation better, please reduce the number of retries, but try to establish a new connection. Or, set the default value of server_session_timeout to a very small number, like 10, so as to close network connections proactively, avoid 3rd party devices cutting the NRPC connections.

  • Attach files
      Drop here to upload
    • Guest
      Reply
      |
      Apr 4, 2025

      It needs to handle it less serious (avoid crashes) and with less Spinning Wheel Of Death for... Minutes(!) where the Client is completely blocked.

    • Guest
      Reply
      |
      Oct 1, 2024

      We get the same problem. Turning on/off a VPN can also cause the client to crash.

    • Guest
      Reply
      |
      Dec 15, 2023

      I have same request. This is a client-server issue. Clients do not recover from broken connection -> then window not responding and similar things happen. On Mac/arm Notes on 95% does not recover from broken connection.

    • Guest
      Reply
      |
      Jul 6, 2023

      This would greatly improve the experience for end users

    • Guest
      Reply
      |
      May 17, 2023

      Yes, had the same problem with many users in our environment. Client - Server connection was cut by some network device on the way randomly causing the Notes client to hang "forever". Very frustrating for regular end-users who don't know about ctrl+break etc.... we were able to make it a bit better by implementing Server_session_timeout=5, but it was still not ideal.

    • Guest
      Reply
      |
      May 9, 2023

      I'm seeing this alot with Client to server if the client has got a server not responding it's almost impossible to get it to reconnect. I usually restart the client to get it to work.

    • Guest
      Reply
      |
      May 2, 2023

      Hi Thomas,

      especially the client => server connection is an issue, because that is what stresses users.

    • Admin
      Thomas Hampel
      Reply
      |
      Apr 28, 2023

      Is this for server to server connections or mostly for client=>server connections?