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Status Needs Clarification
Workspace Domino
Categories General
Created by Guest
Created on Apr 21, 2023

When NRPC network connection lost, Notes/Domino need to handle it more quickly

Notes/Domino NRPC connections (on port 1352) are usually persistent. In some environment, Firewall or other devices will kill the connection after it idle for a certain period of time. In such case Notes/Domino is not aware of the connection lost. It will try to re-use the connection with many retries. The retries will take a few minutes until Notes/Domino reports "Network operation did not complete in a reasonable amount of time".

To handle such situation better, please reduce the number of retries, but try to establish a new connection. Or, set the default value of server_session_timeout to a very small number, like 10, so as to close network connections proactively, avoid 3rd party devices cutting the NRPC connections.

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  • Guest
    Reply
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    Oct 1, 2024

    We get the same problem. Turning on/off a VPN can also cause the client to crash.

  • Guest
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    Dec 15, 2023

    I have same request. This is a client-server issue. Clients do not recover from broken connection -> then window not responding and similar things happen. On Mac/arm Notes on 95% does not recover from broken connection.

  • Guest
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    Jul 6, 2023

    This would greatly improve the experience for end users

  • Guest
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    May 17, 2023

    Yes, had the same problem with many users in our environment. Client - Server connection was cut by some network device on the way randomly causing the Notes client to hang "forever". Very frustrating for regular end-users who don't know about ctrl+break etc.... we were able to make it a bit better by implementing Server_session_timeout=5, but it was still not ideal.

  • Guest
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    May 9, 2023

    I'm seeing this alot with Client to server if the client has got a server not responding it's almost impossible to get it to reconnect. I usually restart the client to get it to work.

  • Guest
    Reply
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    May 2, 2023

    Hi Thomas,

    especially the client => server connection is an issue, because that is what stresses users.

  • Admin
    Thomas Hampel
    Reply
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    Apr 28, 2023

    Is this for server to server connections or mostly for client=>server connections?