Skip to Main Content
HCL Domino Ideas Portal

Welcome to the #dominoforever Product Ideas Forum! The place where you can submit product ideas and enhancement request. We encourage you to participate by voting on, commenting on, and creating new ideas. All new ideas will be evaluated by HCL Product Management & Engineering teams, and the next steps will be communicated. While not all submitted ideas will be executed upon, community feedback will play a key role in influencing which ideas are and when they will be implemented.

For more information and upcoming events around #dominoforever, please visit our Destination Domino Page

Status Needs Review
Workspace Domino
Categories Administration
Created by Guest
Created on Apr 12, 2024

Lost e-mail with error: File truncated - file may have been damaged

I've experienced a mail database error File truncated - file may have been damaged

In the specific scenario the incoming e-mail get lost.
The router behaves correctly when the same corrupted database is copied on another server.
There must be a specific circumstance where the incoming e-mail get lost. I've opened a case to let HCL investigate on this.

  • Attach files
  • Admin
    Thomas Hampel
    Apr 14, 2024

    Seems like something else is interfering with the mail, e.g. a 3rd party product messing with the storage while domino is trying to use it. I'm just guessing, however this certainly is not a normal behaviour . so please open a support ticket to investigate the issue.

  • Guest
    Apr 12, 2024

    I strongly suggest to classify this as a BUG to solve, no as an enhancement!